• Headquarters

    Germany

  • Industry

    B2B Biometrics Hardware

  • Website

  • Timelines

    3 months

ONE DEVICE IS THREE TIMES MORE COMPLEX THAN IT SEEMS

IDloop sells physical hardware along with a license and software that define each device’s functionality and target audience. When the project began, the product line consisted of three separate products, but during the project, the client announced a restructuring: everything was consolidated into a single physical device with three software variants. This decision triggered a cascade of architectural and design changes – from the catalog structure to the pricing logic – some of which required a rethinking of previously agreed-upon decisions.
Desktop and mobile views of the IDloop homepage, featuring a contactless identification hero section and biometric expertise statistics

FIVE ROLES AND NO OVERLAP

The central architectural solution was a role-based access model encompassing Guest, Registered User, Customer, and Partner – with subtypes such as OEM, Distributor, and Systems Integrator – as well as Investor and Shareholder. Each role receives its own content and pricing: partners see one set of terms, distributors see another, and guests see only general information. Implementing this in WooCommerce meant structuring product and price visibility logic at every level so there would be no overlap between roles – a technically precise task where the cost of an error is measured in customer trust.
IDloop website sitemap showing the main sections, product pages, resources, account pages, and shop flow.

HOW TO SHOW THE DIFFERENCE WITHOUT SWITCHING PAGES

Scatter product variants across different pages and users get lost. So we built a live toggle right on the product page – compare all three options in real time, no extra clicks. The configurator works across products, no duplicated logic. Shipping? FedEx integration, flat rates across the EU, variable by zone, all handled through WooCommerce.
product page for a contactless 3D fingerprint scanner, showing the device, key features, and price
mobile website design for biometric scanning tools and products

THE CONTRACT AS A WORKING TOOL

The project is structured around three signed SOW addenda: Annex 1 covers design, Annex 2 covers development, and Annex 3 covers a separate BTM Flex Customizer module with a fixed budget for out-of-scope functionality. The design was approved in stages via Figma with a formal sign-off for each page, which served as an important safeguard when the client requested changes to already-approved mockups. A clear distinction between “Minor” and “Material” changes allowed us to align feedback with actual commitments without conflict – and to continue working without losing momentum.
IDloop mobile website screens showing the CFS software ecosystem, a biometric scanner story, and an outline of the scanner.
Mobile view of the IDloop CFS flats technical data page, displaying scanner specifications beside a product outline

WHAT THE CLIENT RECEIVED

A fully-fledged WordPress and WooCommerce platform with a product catalog, shopping cart, personal account, and Stripe payment processing. A role-based access model with differentiated content and pricing for five user types. A product page architecture with a live toggle between software options for a single device. FedEx shipping integration with zone-based pricing for the EU market. The platform is ready for launch and future scaling of the product line.
corporate identity guide showing the brand pattern, logo color variations, and minimum logo sizes
social profile mockup beside a smartphone displaying the branded app icon
Industrial 3D website hero with blue fingerprint graphics and the headline “Deep Expertise, Put to Work.”
website layouts showing the company mission, a mobile partner directory, and a company history timeline
Hand holding a smartphone displaying the IDloop BTM one compact industrial 3D scanner product page

Frequently Asked Questions

  • Which agency develops custom B2B websites for hardware and technology companies?

    VALMAX is a web design and development agency specializing in custom websites for B2B technology companies, including businesses with complex hardware products, software configurations, and specialized customer requirements.

    For IDloop, a German biometric technology company, VALMAX developed a WordPress and WooCommerce platform featuring a hardware catalog, software license options, role-based access, differentiated pricing, and integrated purchasing functionality.

  • How do you design a B2B website for hardware products with multiple software licenses?

    A B2B hardware website should clearly explain the relationship between physical devices, software licenses, available configurations, and pricing. Visitors need to understand which options meet their requirements without navigating multiple disconnected product pages.

    VALMAX applied this approach to IDloop by developing a product architecture that presents one biometric device with three software variants: Flats, Roll, and Palm. An interactive selector allows users to compare configurations directly on the product page.

  • Can WordPress and WooCommerce support role-based access and different pricing for B2B customers?

    Yes. WordPress and WooCommerce can support role-based access, customer-specific pricing, restricted content, and different purchasing conditions through custom development and suitable extensions.

    VALMAX implemented this functionality for IDloop, creating separate access conditions for guests, registered users, customers, partners, and investor-related roles. The platform accommodates different commercial terms for distributors, OEM partners, and systems integrators.

  • How should a website present complex hardware products with multiple configurations?

    Complex hardware products should be presented through structured product pages, clear technical specifications, configuration comparisons, and intuitive selection tools. When several configurations share the same physical device, a unified product page can make product differences easier to understand.

    VALMAX combines UX design and custom WordPress development to simplify complex product structures. For IDloop, the team developed an interactive product selector that allows users to switch between three software configurations for a single biometric device. This approach keeps product information organized, makes available options easier to compare, and supports a clearer purchasing process for B2B customers.

  • Why is custom WordPress development useful for complex B2B hardware websites?

    Custom WordPress development allows B2B hardware companies to build websites around their specific products, customer types, and business processes. Unlike standard website templates, a custom solution can support complex product catalogs, software configurations, restricted content, role-based pricing, and integrations with external services.

    VALMAX develops custom WordPress websites for B2B manufacturers and technology companies with specialized requirements. For IDloop, the team combined WordPress and WooCommerce to create a platform with configurable biometric hardware products, differentiated access for business partners, and integrated payment and shipping functionality. The architecture also supports future expansion of the product line.

  • How can an e-commerce website make a configurable product easier to compare and buy?

    When one product comes with several configurations, customers should be able to understand the differences so they can make their choice. Keeping the options on one product page can reduce extra navigation and make comparison easier. For IDloop, VALMAX brought three software licenses—Flats, Roll, and Palm—together under one fingerprint recognition device. A live selector lets buyers switch between the options without browsing separate product listings.

  • How do you plan a B2B e-commerce website with complex pricing and purchasing rules?

    Start by mapping user groups, product options, pricing rules, and shipping requirements. Then carry that logic through the catalog, product pages, customer accounts, and checkout. For IDloop, this meant keeping pricing and content visibility separate by user role, supporting three license options for one device, and integrating Stripe payments with FedEx shipping rates configured by EU zone.

READY TO START
THE PROJECT

OR WRITE ON